Hotel room with a red fireplace and a wall mounted television

Got a question? We got answers.

Can I bring my furry friend? How much will that cost me?
We love pets here! But it’ll run you a $95 one-time fee. It’ll be worth it, though.


Where do I check in?
Since the hotel spans two separate buildings, you can check in at either 19 Vendue Range or 26 Vendue Range! Reference your confirmation or pre-arrival email for the most convenient arrival location.


Do I have to wait in line to check in?
Not if you don’t want to! We offer mobile check in through our Virdee app. You can also access your digital room key, too! Check your pre-arrival email for instructions or get a jump on it and download the app ahead of time.
Download on Google Play | Download on Apple App Store


Does The Vendue allow early check in?
We aim to please our guests, but early check in is subject to availability and is never guaranteed. We can, however, always guarantee a 4PM check-in time (and a good time).


What are the check in/ check out times?
Check out time is 11AM and check in time is 4PM.


What if I have to cancel my reservation?
Why would you even think of doing that? Kidding aside, we understand life happens. We kindly ask that you cancel your reservation at least 72 hours prior to your arrival to avoid a charge of one night’s room and tax.


What good stuff can I expect in my room?
Each room is fully-equipped with Keurig machines, coffee and tea, flat screen TVs with cable, a hair dryer and luxury toiletries (that smell oh-so good).


I gotta stay connected. Is Wi-Fi included?
Of course it is.


Do you offer Valet? If so, what is the fee?
We certainly do offer it to our overnight guests at a fee of $40 per night.


If I get hungry or thirsty… what are my options at the hotel?
The Vendue has a full-service restaurant (Revival) and the Rooftop Bar. Both offer various and quite glorious dishes and drinks… and really good vibes.

Do you offer room service?
You know it! Who doesn’t love to get crumbs in a bed you don’t have to clean? Please contact us directly for current availability while you’re here.


Is there a pool or fitness center located at the Hotel?
We don’t have a fitness center on site… or a pool (but there’s quite a big ocean nearby). We do have bikes you can borrow to scoot around town (there’s your cardio!). With that being said, we are happy to make some recommendations.


If we are interested in learning about the Art in the Hotel, what do we do to quench our curiosity?
Take a tour! We offer guided tours daily from 5-6pm with one of our in-house art curators. If you are not a guest, you are still more than welcome at any time to peruse the art. For your viewing pleasure!


Are we able to leave our vehicle and store bags after checking out?
Absolutely. Upon check-out, guests are welcome to leave their bags or car with the valet for the day until they are ready for travel.


Do you offer concierge services?
Although we do not have a traditional concierge service, any of our Guest Experience Managers are happy to assist you with making reservations for restaurants, tours, and anything you else you might want to do while here… and anything else you might want…


Does your Hotel offer transportation to and from the airport?
We do not offer complimentary transportation to and from the airport, but any of our Guest Experience Managers are available to assist you with arranging a car.


Does your Hotel offer breakfast?
A complimentary French-style breakfast is delivered to your room daily between 8am-10am. No menu; no need to order. If you are looking for a full breakfast, we are happy to make recommendations for something as there are quite a few delicious options nearby.

Worth Noting

Keep exploring. There’s more to discover.

Featured at The Vendue – Charleston’s Art Hotel.